- Chris Kingsman
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6:30 The core responsibilities of a coach
8:40 Problem 1: Team members not meeting expectations
10:07 What you should be doing when onboarding new employees
21:15 Problem 2: Dealing with people who don’t understand your brand
24:15 Problem 3: Issues with delegating
27:00 Why you need to delegate
49:17 Balancing family and business
1:01:50 The value of coaching
1:04:00 Finding a coach, even if you don't have the money